Last Updated On: 06/2020

At answersloft.com, we respect your privacy, and we understand the importance of the information you entrust to us. This Privacy Policy describes our practices concerning the information collected by the answersloft family of companies consisting of answersloft (“answersloft”, “we”, “us”, “our”) through the use of (i) our websites (the “Website”), (ii) our answersloft mobile applications and (iii) “Search Applications,” a search box on an application or site from which you can access our search services, specifically provided by answersloft (collectively the “Services”).

Below we describe what information we collect when you use our Services, how we protect that information, how long we retain it, with whom we share it, and what your privacy options are. By using the Services, you consent to our collection and use of your information as described in this Privacy Policy.

We will continue to evaluate this Privacy Policy against new technologies, business practices, and our users’ needs, and may make changes to the Privacy Policy accordingly. Please check this page periodically for updates. If we make any material changes to this Privacy Policy, we will post the updated Privacy Policy here, along with its effective date, and notify you by email or by means of a notice on our Website. Your continued use of the Services after our posting of changes to this Privacy Policy means that you agree to be bound by such changes.

1. What information do we collect about you?

We explain below the main ways that we collect and process information about you.

Information You Provide To Us:

Your use of the Services may require registration, in which case we will ask you to provide certain personal information, including an email address, username, and password. You may also decide to provide us with some optional demographic information to enhance your profile, such as your country of residence, home address, education, interests, and communications preferences.

You may also provide personal information to us, if you choose to:

sign up to receive our emails or any similar service or request to receive certain other communications from us;
submit a help request, a customer services inquiry or other inquiry to us, or fill in any other forms for the purposes of receiving our Services;
participate in some of the features accessible via the Services (for example, message boards, chat groups, social networking, games, surveys, polls, promotions, contests, or sweepstakes);
contact us about employment opportunities posted to the Services; or
otherwise use the Services in a manner that you have requested.

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

Information We Collect When You Use The Services:

When you use the Services, we automatically collect and store certain information about your computer or device and your activities, including:

(1) IP address of your computer

(2) Unique mobile device identifier

(3) Technical information about your computer or mobile device such as type of device, mobile device ID number, web browser (Internet Explorer 8, etc.), other browser information (e.g. size, connection speed and connection type), and operating system or platform (Mac, Windows XP, etc.)

(4) Your preferences and settings (time zone, language, etc.)

(5) Internet provider or mobile carrier name

(6) The URL of the last webpage you visited before visiting the Website

(7) Information about your activity on the Services (e.g., your search queries, mis-formatted DNS entries, search results selected, clicks, pages viewed, search history, comments);

(8) If you are using a mobile device, your mobile device’s geographic location (specific geographic location if you’ve enabled collection of that information, or general geographic location automatically). Please see the section “Mobile Device Location Information” below for further information.

2. How do we use the information we collect?

We use the information we collect from and about you for a variety of purposes, including to:

verify your eligibility for our Services;
respond to your queries with the best possible answers and search results;
improve website functionality
track user behaviors on pages for monetization
understand our users (their demographics, what they do on our Services, what features they like, how they use them etc.) and improve our Services, such as by personalizing content to your interests and process and complete your transactions;
administer our Services, diagnose technical problems and otherwise manage our business;
distinguish your Search Application for purposes of compensating third parties who distributed the Search Application on our behalf and to analyze retention and usage per distribution partner or channel;
enable us to show you ads that are more relevant to you; and
perform functions as otherwise described at the time of collection.

We may also generate, use and disclose aggregated and/or anonymized information and statistics about your use of the Services to third parties for marketing, analytical and strategic purposes. However, no user of our Services will be individually identifiable from the aggregated and/or anonymized information and statistics.

On this website we use advertising cookies, enabling us to personalize the advertisements for you, and we (and third parties) gain insights into the campaign results. This happens based on a profile we create based on your click and surfing on and outside https://answersloft.com. With these cookies you, as website visitor are linked to a unique ID, so you do not see the same ad more than once for example.

3. How do we share the information we collect?

We do not sell your information. We will share your information in the following ways:

Our suppliers, subcontractors and business partners (“service providers”): We may share your data with our services providers who process your personal information to provide services to us or on our behalf. We have contracts with our service providers that prohibit them from sharing the information about you that they collect or that we provide to them with anyone else, or using it for other purposes.
Companies within the answersloft Group of Companies: We may share your information with our affiliates, which are entities under common ownership or control of our site owner.
Our Search Application partners: If you have installed a Search Application, our Search Application partners may collect / receive information about you including the queries you submit via the Services, the Search Application functionality and / or website, the version of your Search Application or your browser settings, the search results and ads you click on, and the address of the web pages you previously visited.
Fraud prevention: We may disclose the personal information we collect about our users when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, our users, or others.
Law enforcement purposes: If requested or required by government authorities, such as law enforcement authorities, courts, or regulators, or otherwise to comply with the law, we may disclose any information we have about our users. We also may disclose information collected about you in order to exercise or protect legal rights or defend against legal claims.
Sale or merger of our business: We may transfer your personal information to a third party if we or any of our affiliates are involved in a corporate restructuring (e.g., a sale, merger, or other transfer of assets).
Advertisers and advertising networks: Advertisers and advertising networks place ads (including sponsored links in search results) on our site and in our mobile applications. These companies may collect information, such as your computer’s IP address, browser information, mobile device ID, and search queries, as you use our Website and Services. They also may use cookies and other technologies to collect this information when you visit our site as described below.

4. Cookies and Online Advertising:

Cookies. We use cookies, pixel tags, web beacons and other such similar technologies to collect and store the information we automatically collect about your computer, device and Service usage. A cookie is a small text file that is stored on your computer and a pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email). We use the term “cookies” in this policy to refer to cookies and all such similar technologies.

There are two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, and (2) third party cookies, which are served by a third party on our behalf. Cookies have a lot of jobs. For example, our cookies enable us to recognize you (e.g. as a registered user) when you visit our website and to store your preferences and settings. We use third party cookies for functionality, performance / analytics, advertising and social media purposes. Cookies from advertising companies, for example, help to ensure that the advertisements you see online are more relevant to you and your interests. To understand more about cookies and pixel tags, click here.

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Most browsers allow you to change your cookie settings. Users can usually set their browsers to block all third-party cookies (which are those set by third-party companies collecting information on websites operated by other companies), block all cookies (including first-party cookies such as the ones answersloft uses to collect search activity information about its users), or block specific cookies. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the “Help” option in your browser for more details.

Please note that if you choose to block cookies, this may interfere with certain functionality on our website. Also, if you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set; however, we will stop using the disabled cookie to collect any further information.

Third parties whose products or services are accessible or advertised through the Services, including social networking services, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and other practices. We do not control the practices of such partners and their privacy policies govern their interactions with you. We encourage you to read their privacy policies.

European Cookie Consent: We use cookies to personalize content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. For more information on how Google uses data when you use our partner’ sites or apps, visit this link: http://www.google.com/intl/en/policies/privacy/partners/

Third party vendors, including Google, and other ad networks use cookies to serve ads based on a user's prior visits to our website.
Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.
Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting Ads Settings. You can also check: http://www.aboutads.info/ on how to opt out of third-party vendor’s use of cookies for interest-based advertising

Online Behavioral Advertising and Mobile. Advertisers and advertising networks place ads (including sponsored links in search results) on our website and in our mobile applications. These companies, as well as data analytics companies who service them, may use cookies, pixel tags, mobile device IDs and other similar technologies to collect data about you when you visit our site. They use the data to enable them to track your activity across various sites where they display ads and record your activities, so they can show ads that they consider relevant to you.

Please bear in mind that there are many more companies listed on these sites than those that drop cookies on our website.

5. Reviewing, changing or deleting information

If you would like to review, change or delete personal information we have collected from you, please contact answersloft :

If you would like to permanently delete your answersloft.com account, please access Your Account.

Do Not Track. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services.

We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the Network Advertising Initiative and the Digital Advertising Alliance opt-out links above. However, we do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.

6. How do we keep the information we collect secure?

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage. We also limit access to personal information about you to employees who reasonably need access to it to provide products or services to you, or in order to do their jobs. However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we may have collected from or about you.

7. How long do we keep the information we collect?

We retain the information we collect about and from you for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose to anonymize certain of the information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time.

8. Children under 13

The Services are not intended for users under the age of 13. We do not knowingly collect any personal information from children under 13. If we become aware that a person submitting information is under 13, we will attempt to delete the information as soon as possible. You hereby represent that you are at least 13.

9. Consent to Transfer of Information

If you are visiting the Services from outside the United States, your data will be transferred to and stored in our servers in the U.S. By using the Services, you consent to our collection and use of your data as described in this Privacy Policy.

10. Your Rights to Personal Data

You have the following rights with respect to your personal data:
you may submit a request for access to the data we process about you;
you may object to the processing; you may request an overview, in a commonly used format, of the data we process about you;
you may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you.

11. Delete Your Data

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details: